Jewelry bought in our store is not returnable for any refunds. Once you see touch and feel the item we feel you have examined the item so it is not returnable and are satisfied with the item. However, we want to keep you HAPPY! So we offer an EXCHANGE policy equal to the price of your item for a maximum of 5 days after purchase. Once we get the item back we have up to 7 business days to examine the item(s) making sure it is in it’s original condition. If it is in it’s Original Condition you will get a full credit dollar amount which you paid on Romantic Jewelers Credit System.
Note: Please be aware: Holiday’s make take up to 15 business days to examine jewelry items.